Niketas Group of Companies: Privacy Policy

1. Introduction

At Niketas Group of Companies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data in accordance with applicable privacy laws and regulations, including Meta Platform's guidelines.  

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, contact details, job title, and company information when you interact with us, including through our website, email, and other communication channels.
  • Business Information: We collect information related to business transactions, including purchase history, service requests, and correspondence with us.
  • Technical Data: Our website may collect technical data such as IP addresses, browser types, and usage data through cookies and similar technologies.

3. How We Use Your Information

  • Service Delivery: To provide and manage our products and services, including processing orders, handling inquiries, and improving customer support.
  • Communication: To communicate with you regarding updates, offers, and information related to our products and services. You may opt out of marketing communications at any time.
  • Analytics: To analyze website usage and improve our website and services based on user behavior and feedback.
  • Compliance with Meta Platform Guidelines: We use your information to comply with the requirements of Meta Platform, such as ensuring the transparency and security of our data handling practices.

4. How We Protect Your Information

  • Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.  
  • Access Control: Access to personal data is restricted to authorized personnel who need it to perform their job functions.

5. Sharing Your Information

  • Third Parties: We may share your information with trusted third parties who assist us in operating our business, such as service providers and partners. These third parties are contractually obligated to protect your data and use it only for the intended purposes.
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, or to protect the rights, property, or safety of Niketas Group of Companies, our employees, or others.
  • Meta Platform: We may share information with Meta Platform as required by their policies and agreements.

6. Your Rights

  • Access and Correction: You have the right to access and correct your personal information held by us. If you wish to review or update your data, please contact us using the information provided below.  
  • Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions included in our communications or contacting us directly.  

7. Cookies and Tracking Technologies

  • Cookies: Our website uses cookies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.
  • Tracking: We may use tracking technologies to monitor website usage and improve our services. You can adjust your browser settings to block or delete cookies if you prefer.

8. Data Retention

  • Retention Period: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.  

9. Changes to This Policy

  • Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements, including updates to Meta Platform's guidelines. The updated policy will be posted on our website with the effective date.  

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:  

  • India
    • Niketas Global Trade Pvt Ltd, Niketas Farm Fresh Pvt Ltd, & Terracrust Engineering Pvt Ltd
      • No:12a, Lakshmi Nagar, 4th Street, Velachery, Chennai, Tamil Nadu 600042
      • Email: info@smartnks.com
      • Phone: +91 9150887272
    • Factory
      • Gat No 53 APMC Market Yard Vinchur, Opp - Vinchur Industrial
      • Nashik - Aurangabad Road
      • Vinchur, Laslgaon 422305
    • Branch Office and Warehouse
      • No:33, Near ST-Courier, GoodShed Road, Pollachi-642001
      • Tamil Nadu, India
  • Vietnam
    • CÔNG TY TNHH NIKETAS INTERNATIONAL VN
      • No: 23/43/1/7, Nguyen Huu Tien, Tay, Thanh Ward, Tan Phu District,
      • Ho Chi Minh City, Vietnam
      • Email: info.sgn@smartnks.com
      • Phone: +84 35 37 44320 (ZALO)
  • UAE
    • Niketas Gulf Food Trading LLC
      • Xavier Business Center Office No. 1103-2 Ibn Battuta Gate, Jabal Ali First, Dubai
      • Phone: +971-50-9398666

Key Changes:

  • Explicitly mentioned Meta Platform's guidelines: The introduction and several sections now explicitly refer to Meta Platform's guidelines and how they influence Niketas Group's data handling practices.
  • Clarified data sharing with Meta Platform: A specific section addresses data sharing with Meta Platform, emphasizing that it occurs within the scope of their policies and agreements.
  • Enhanced clarity and conciseness: The language has been refined for better readability and conciseness.